Document Management essentially refers to the storage and retrieval of electronic business documents. It is within Electronic Content Management (ECM) systems that the advanced benefits of integration, collaboration and enhanced workflow can be found.
Once captured, both business and transactional data is smoothly integrated into your line of business systems providing instant collaboration whereby multiple people can work on the same document.
Organisations that enhance the reliability, visibility and control of their business information can adhere to changing compliance regulations. This will also enable them to meet customer expectations through improved services giving them the edge over their competitors.
ECM also provides the data for the automated preparation and processing of outgoing documents such as invoices, statements and contracts. Keeping these in electronic format maintains control and helps keep production costs down.