Claims handling with Twofold

Twofold name the majority of the UK's leading insurance companies as customers. Our solutions have allowed our customers to automate and control their claims handling process. From the initiation of the claim we can manage the case in our award winning software or feed your existing claims handling system with incoming documents and data as they arrive into your traditional and digital mailrooms.

An insurance company is full of moving parts. From claims processing to customer service and accounting, time is of the essence. Demands that policy holders place on insurance companies all come down to that: how fast can you process my claim, how fast can you answer my question, how fast can you quote me a new rate, how fast can you make me happy.

To reduce time, speed up processes and make customers happy, insurance teams must tame enormous amounts of information – claims reports, documents, emails and more - and connect those information dots so its content works as one.

Working at light speed is easy with our solutions. Seemlessly integrating with existing systems – from electronic claims processing systems to policy administration systems and beyond – We will share information across teams and automate your business processes. Instead of painstakingly processing every new application or claim, focus on the exceptions. Capture, collect and manage content – in the office or in the field with our mobile solutions, so work gets done faster and more accurately.
The faster you process a claim, the lower your costs and the happier your customers. Our solutions gives claims teams all the information they need to process claims and handle exceptions fast and according to your business rules. Processing claims faster and more accurately not only means you fight the clock – it means you save money claim after claim.
For more information on how your company could benefit from using solutions from Twofold, please complete the contact form and one of our Account Managers will be in touch with you shortly.

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