The Kofax Communication Server, formerly TOPCALL Communication Server, coordinates and performs the automated exchange of information. Inbound and outbound communication channels are integrated and virtually any device or media type can be linked.
Organisations can exchange information in the formats most appropriate for their customers and partners, enable intelligent routing and trace information for compliance purposes.
The Kofax Communication Server is a communication solution which ensures the reliable exchange of business critical messages between devices, people and applications including:
Companies must comply with directives such as Sarbanes-Oxley, HIPAA and Basel II. However, many companies have communication devices that do not archive inbound/outbound messages. The Kofax Communication Server tracks and stores all messages, as well as the identity of anyone accessing the system. It also offers different user security levels to prevent unauthorised access to information.
Your organisation can exchange information in the formats most appropriate for your customers and partners, enabling intelligent routing and tracing of information for compliance purposes.
Organisation can exchange information in the formats most appropriate for their customers and partners, enable intelligent routing, and trace information for compliance purposes.
Consolidated, centralised infrastructure companies are under increasing pressure to save costs by consolidating their complex IT infrastructures. Not only does The Communication Server enable companies to run all administrative tasks and connect with other applications from a central point, but it also allows companies to leverage their existing VoIP infrastructure for Fax over IP (FoIP), minimizing the total cost of ownership by completely removing fax lines and hardware without losing the traditional advantages of fax. Are you interested in other Kofax products, or need independent servicing and support of your Kofax environment? Just give us a call or send a message using our online form.