Ever since human beings first organised themselves into public and private organisations there has been a need to receive and distribute communications. Over the years, tablets were replaced by paper, and paper was replaced by email, and ironically humans are returning to the use of tablets again for mobile capture of data.
At last the final paradigm of customer connection has been passed. You now don’t need to wait for forms to be completed, documents to be sent or your field based staff to return to the office. Kofax has made the ubiquitous mobile phone into a device that can capture business grade images. Just imagine the possibilities.
Drive your business processes with simple-to-use data capture from your mobile devices
The benefits of mobile capture
Meet the challenges of modern communication
In today’s fast-paced market, customers expect real-time answers to questions such as: What is the status of my claim or loan? Did you receive my document? When will I get a confirmation? When will my account be ready? Your colleagues may be visiting the customer or site and need to evidence documents or transmit signed contracts directly into your back office systems with a perfect image, in an automated and audited fashion.
With Kofax Mobile Capture software, field representatives or customers themselves can capture documents, photos and audio and video files using a smart phone or tablet to initiate critical business processes at the earliest point in the process.
Capturing this information at the ‘point of origination’ from virtually anywhere, and delivering it to enterprise applications accelerates processes, minimises latency, speeds transactions and reduces processing costs for better service.
Turn smartphones and tablets into advanced information-capture devices, leveraging the most robust, comprehensive mobile capture platform available. Kofax offers a wide range of document management solutions, and automation software to help your business grow, and stay ahead of the competition. From financial automation, through to onboarding of employees and customers, you’ll be able to streamline your processes, enabling your staff to work more efficiently on more human tasks.
Other Kofax modules
Kofax Mobile Capture for Mortgage
Ease the process for your customers
Your potential customers can be put off by the prospect of having mountains of paperwork to plough through in order to get approval for loads. With multiple forms to sign, and easy to miss, but important sections which can delay the whole process. Thankfully technology and new legislation are changing both the customer experience and operational efficiency with paperless processes, digital signatures, mobile capabilities and back-office automation and compliance.
Give your customers a new and much easier process and you’ll elevate their experience, giving longer term value, and enabling greater efficiency, compliance and security – all while closing loans faster.