Business Intelligence Solutions

Are you missing opportunities to improve your business?

If your business is looking to improve decision making, reduce costs and maximise efficiency, then an investment in business intelligence (BI) is a great way to identify opportunities for improvement.

A typical example of BI in action could be a local council using business intelligence to identify patterns of fraudulent behaviour – such as people making multiple benefit claims across different constituencies.

This would not have been possible without the ability to dig deep into large data sets and identify patterns in real time using Business Intelligence systems.

Benefits of improved customer communication


Find out where you stand

We can analyse your current processes and highlight any opportunities for improvement.
Data insights from with business intelligence from Twofold Ltd

Discover your bottlenecks

Intelligence analytics can be used to identify any issues in your business processes that are slowing you down.
Quality products from Twofold Ltd

You stay compliant

Business processes can be checked for compliance issues, reducing the risk of your organisation failing to meet global regulations.

Call us on 0118 951 9800

Business intelligence solutions available

Whilst we are not a business intelligence analytics provider, we can help you make your analytics more efficient and compliant.

This is achieved through a combination of software from Kofax and Onbase and hardware integrations that can help to maximise your business intelligence and improve your workflows.


Find out how you can get more from your business with intelligent data

Business Process Intelligence Help your organisation to identify bottlenecks and improve operational efficiency with real time data and reporting.

Integrations Manage incoming and outgoing documents and integrate with the business applications that you currently use.


Data Automation

Scan your incoming documents automatically with key information intelligently extracted into searchable databases for immediate availability throughout your organisation.Read More »

Customer Communication

Customer satisfaction and repeat business is important, and an investment in high quality customer communication is key. Offer your customers a variety of ways to communicate using their chosen channel.Read More »


Your organisation relies on established workflows to keep your business moving and your data processes understood by everyone. Don’t let yours become outdated as your company grows.Read More »

Enterprise Content Management

Imagine if all of your incoming documents could be automatically scanned, with key data intelligently extracted and stored in a searchable CRM database. This is just a part of what ECM can do for your business.Read More »


Get the most out of your communication handling, optimise your outgoing communications to respond to incoming communications at the same rate they arrive and in the same format – paper or digital.Read More »


Managing your inbound communication is not only appreciated by customers but also expected in an increasingly mobile focussed world. Collect, sort and distribute your incoming communication.Read More »

Business Intelligence

If your business is looking to improve decision making, reduce costs and maximise efficiency, then an investment in business intelligence is a great way to identify opportunities for improvement.Read More »

Data Capture

Automated data capture enables you to streamline the identification and distribution of your incoming media, freeing up valuable time and money that could be better invested elsewhere in your organisation.Read More »

Accreditations & Partners