To get the most out of improving your incoming communication handling, you should also be placing focus on optimising your outgoing communications. A typical example would be ensuring that your company can respond to incoming communications at the same rate they arrive and in the same format – such as responding to a text with a text.
This kind of omnidirectional communication is not only appreciated by customers, but also expected in an increasingly mobile focused world, and vital for improving your outbound communication. To find out more about delighting your customers, and improving your employee onboarding with intelligent communication, read about our software solutions from OnBase and Kofax.
What are the benefits of improving outbound communications?
Outbound communication solutions available
Your outbound communications can be vastly improved via a combination of mailroom equipment solutions. These include:
- Folder inserters – Cut down on the laborious task of folding and inserting documents into envelopes with the help of a folder inserter machine from Twofold Ltd.
- Franking machines – Save time and money by automating your post and prepaying for your postage with a Twofold Ltd Franking Machine.
- Address printers – Whether you are printing standard addresses or adding your own branding for that all important wow factor an address printer from Twofold Ltd is vital for improving your outbound communication.