Read the latest from Twofold Ltd, and news and industry updates to make sure you’re always able to meet the demands of your customers and keeping ahead of the competition.
Unexpected business successes during the COVID19 lockdown? The year 2020 will go down in history as … pretty awful … and it’s had an impact on everyone from the smallest self-employed business to the biggest multinational companies. It’s unclear when this will change, and it’s very hard to plan ahead, but despite all the doom…
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Content services – is right for you? As you hear the philosophy behind the content services movement, you might be inclined to think the same thing. It sounds great, but will it be more work for you? Firstly, the good news: Hyland is approaching content services with the same philosophy that has made OnBase such a…
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Boost your claims processing solution in 2019 automate capture A few months ago, we talked a bit about the claims process of the future. We described how insurers and insureds might experience the claims process in the 22nd century. How different would it be? And how different should it be? Today we’re taking a slightly different…
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“I love manually indexing invoices and searching for documents”, said no AP specialist, ever automate capture If you’re manually managing your AP content, you know how frustrating it can be to stay on top of the information that flows non-stop into your organisation. Not to mention the risk involved — all it takes is…
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3 Ways OnBase boosts your AP process with Workday Financial Management Workday Financial Management When you have a unified finance and human capital management system like Workday driving your Accounts Payable (AP) processes, you’ve already standardised your data in a central application that is critical to your business. However, there are always other types of content…
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Not just RPA … this is RPA on steroids From Siri and Alexa, to customer-service chatbots and stock-trading Forex robots, artificial intelligence (AI) has fundamentally changed many aspects of the way we work. Data capture is no exception. Automated data capture technology already increases workplace efficiency and decreases business costs. “Intelligent” capture is even more…
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Signs Your Claims Processes Need to change….FAST For the past several years, the path to success for insurers has been plagued with obstacles and hazards – some obvious and others unseen. Ever changing policyholder and industry demands combined with increased regulatory oversight, fierce competition and an uncertain economic outlook have crippled many insurers. These pressures…
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Effectively managing information drives profitability and transforms customer experience. Information is at the core of every insurance process, and for many years insurance companies have been focused solely on managing the data they need to make underwriting decisions. However, by concentrating only on data management, insurers have neglected to advance their business processes. Manual, labour-intensive…
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Enterprise software – Buy or Build? Traditional IT departments are having a very tough time at the moment, and in many companies, the level of satisfaction in IT is at an all time low. One of the problems is that for years, business process owners have had to go through the rigmarole of working with…
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The Outlook is good In my last article I ranted on about how easy-of-use was one of the most critical aspects involved when choosing software, but often all RFQs give is a cursory mention or couple of marks. For me, the fact that the software can be used by the users is kind of the point,…
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Flip a coin to choose which software to buy Study after study shows us that the chances of getting value from your document management system is 50/50. That’s right 50% of people get it right, and 50% choose the wrong solution. Now, if you have just spent a King’s ransom deploying, coding and rolling out…
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Why OnBase is Leg-Mecc-Tric! Every year, I wait with bated breath for the latest version of Onbase. Like a seven-year-old on Christmas Eve, I am expecting to receive more presents that I can possibly cope with, and maybe this year it will also be a new bike as well? OK, apart from a bit of oversharing…
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Has your No.1 priority changed? Part One Have your business priorities changed in 2018? In a recent survey of IT executives conducted by a very well known global consulting firm, the top priority cited by nearly a quarter of over 2,000 leading executives is growth. This was followed shortly by business transformation or digital transformation.…
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Understanding the risks – the four key areas Many of our Twofold customers ask us how we can help them meet their GDPR requirements. The good news is that the same set of solutions that you use to make your processes more efficient can also be used to help you meet the regulations. First…
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