Business Solutions to modernise document processing

We specialise in improving your business processes with tailor-made software to suit your organisation’s individual needs

With the knowledge to understand your business and your documents, we advise you as to best practice and most effective processes – rather than just replicating the ‘as is’ model. Our team has decades of experience in document management, data capture, and Digital mailrooms, and bring expertise to every project we work on. Our consultants are certified to work on the applications we deliver, and have undergone extensive training, testing, and continue to update this knowledge as technology evolves.

You’ll be able to capture your incoming documents and automatically route them straight into your business process. Our workflow and case management solutions will streamline your tasks and we can provide or link to your content management systems. When you need to send documents out we will ensure they are compliant, sent efficiently using least cost routing. Every industry and department has unique challenges and over 3,000 UK organisations have turned to Twofold Ltd to solve them.

Call us on 0118 951 9800

Digitally Transform your business with software solutions

To some businesses this will simply mean ‘going paperless’, while to others it can be a company wide modernisation. From small businesses, to government, medicine, and financial organisations, there is the opportunity to revolutionise the way processes are handled, gain insights and decrease costs.

Infographic for digital transformation
The Twofold Digital Transformation wheel

Benefits of modern business solutions include:

  • Reduce costs by up to 75%
  • Reduce storage space by up to 98%
  • Reduce environmental footprint
  • Immediate retrieval of vital company documents and information
  • Automate document workflow and approval
  • Disaster recovery protection for all company documents
  • Eliminate filing errors

Maintenance contracts

Whether you are purchasing a new machine or software solution we recommend taking out a Twofold support and maintenance contract as the most economical way of ensuring maximum performance, longevity and efficiency – resulting in peace of mind for you.

Twofold Ltd has regularly trained professional engineers covering the whole of the UK and Ireland. Each one ready to respond quickly, and all equipped to provide on-site support to get your systems back in operation without delays.

Kofax and OnBase by Hyland

At Twofold we author our own applications and partner the world’s leading providers. Using this hybrid approach means we always have the right solution to meet your requirements and budget.


Digital Transformation

In an increasingly digital world led by online giants like Amazon and Google, many businesses are looking to embrace a move into digital. Thankfully there are a range of digital transformation solutions from Twofold that can help ease this transition and saving you time and money.Read More »

Digital Mailroom

A digital mailroom from Twofold can be deployed to solve a single department’s problem or to revolutionise your whole organisation. We deliver world-class solutions to reduce your costs, keep you compliant, improve customer service and increase efficiency.Read More »

Outbound Document Management

With ODM you can manage outbound communication with customers, enabling you to quickly and simply create personalised communication. You’ll be able to simplify and centralise the preparation of all your customer communications for your folder inserters.Read More »

Document Scanning

The latest in scanning technology and functionality enables you to do so much more than just capture an image. Documents can be automatically identified, scanned or digitised, then passed back through as an electronic document to follow the same route as an email, fax or e-form.Read More »


Our technology is designed to work in a way that works with your business. Some of our customers buy the platform to deploy department by department, others choose to solve one problem at a time knowing the technology will grow into a strategic solution that fits their IT architecture.Read More »

ECM - OnBase

ECM is an umbrella term that typically encompasses various technologies. Whatever format your business takes, from paper documents to electronic data streams, OnBase can capture it all. making it available from one central place.Read More »

Kofax Total Agility

As a Diamond partner of Kofax, Twofold have invested in the skills required to implement and support your Kofax environment. TotalAgility is easy-to-use for modelling, design, analysis, simulation and testing of processes.Read More »

RPA - Kapow

Kapow is the world’s leading data acquisition and integration software solution, unique in its ability to give business users the ability to build a suite of applications without any scripting or programming skills.Read More »

Business Intelligence

If your business is looking to improve decision making, reduce costs and maximise efficiency, then an investment in business intelligence is a great way to identify opportunities for improvement.Read More »


Become efficient from first contact with your customers. Connect across all devices with intelligent eForms to provide fast service transformation with flexible integration.

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Whether your software is run locally or deployed in the cloud, Twofold has the ability to link to over 500 back end applications either with certified connectors, standard interface methodologies.Read More »

Kofax - Multi Channel Capture

Kofax delivers powerful, production level capture of documents and data from virtually any source, for example – scanners, mobile devices, websites, multi-function devices, e-mail, fax, web service, or folders.Read More »

SignDoc™ e-Signature

Leading organisations in banking, insurance, retail and many other industries worldwide now use SignDoc®. Reduce your operational costs, speed time to closure, improve customer satisfaction, stay compliant and operate securely.Read More »

Policy Management

Policy Management allows you to create and maintain policies and procedures, and communicate to staff. Twofold’s solution allows you to maintain an audit trail, and establish a culture of compliance within your organisation.Read More »

Accounts Payable Automation

Is your Accounts Payable a costly bottle neck for your organisation? With AP Automation, you can transform your processes and gain efficiency, compliancy and real insights to your entire operation.Read More »

Sales Ordering Processing

Your sales can come in from a variety of routes, from a phone call, email or a purchase order among the others. Sales Order Automation from Twofold processes them to improve accessibility and efficiency.Read More »

Accreditations & Partners