Digital Mailroom

What is a Digital Mailroom?

Digital Mailroom is the automation of incoming and outgoing mail processes

Essentially your Digital Mailroom enables your organisation to become faster and more efficient by speeding up processes, reducing errors, and freeing up staff from laborious tasks.

With over 75% of business processes initiated by incoming mail, email or web transactions, it really does pay to invest in inbound correspondence management software to optimise your handling of incoming and outgoing mail.

Sorting large volumes of incoming mail, manually entering data, and routing to correct departments drives up operation cost, reduces customer response times, and increases the risk of data loss and exposure.

The traditional mailroom can however be modernised through document scanning, automatic capturing, classification and extraction of incoming mail – efficiently driving business processes to create a fully functioning digital mail room. By installing the latest mailroom equipment, scanners, and multifunction printers, paired with reliable and innovative software solutions, such as Kofax, OnBase, and ODM, you’ll discover savings where never previously possible. For some businesses it makes sense to outsource the mail delivery, this can save on space removing the need for large machinery, and also allow remote workers to send documents from anywhere. At Twofold Ltd we offer a hybrid, multi-channel mail delivery solution to solve all of these issues, so if outsourcing your mail is the right fit for your business, please just get in touch.

What are the benefits of a Twofold Digital Mailroom?

Read more about the Digital Mailroom in our blogs

We help you get the most out of your systems and processes

Typically, you will have invested a significant amount of time and money into your core IT systems and training your teams to use them, despite this, many companies struggle to keep on top of this communication flow and also remain competitive in this ever-increasing market.

With your inbound correspondence management software, Twofold will now connect them to your incoming communications to create a fully functioning digital mailroom solution.

Studies show that medium-sized companies now process around 100,000 pieces of incoming items per month, whether by post, email, fax or web transactions. By automating the process of understanding what you are receiving and what to do with it your organisation can receive insight and ensure focus is always on the highest priority activities, while receiving insight to ensure focus is always on the highest priority activities.

Looking for a way to simplify and streamline your outbound mail delivery? Twofold can help with our outsourced mail management solution, send physical or electronic communications from one central hub from anywhere.

Examples of incoming content include:

• Paper
• Emails with attachments
• Web forms
• Faxes
• SMS

• Social Media
• EDI, XML, and Web Service calls
• Connect to remote scanning devices
• Direct connection to mobile devices (Apple, Windows, Android,etc)

Get in touch to find out more