What can Kofax do for you?
Kofax provides the world’s leading document scanning and data capture tools. As a Kofax partner with Platinum status, Twofold has invested in all the skills and training required to implement and support your environment, resulting in improvements to your business processes and workflows.
Organisations today must deal with a vast amount of incoming information from many different sources, and in many different formats, and efficient and automated processing of this information is critical to managing it. Improving productivity and better serving customer needs with the latest in scan and data capture solutions means you get ahead of competitors, while keeping customers loyal, and happy.
Looking for support for your existing installation?
Get the maximum value from your investment with support and professional services from Twofold Ltd. As an official Kofax Partner, you’ll get the level of professionalism and service you need to keep your business running.
What are the benefits?
An overview of Kofax document solutions
When information and data enters an organisation, Kofax’s platform automatically captures, extracts, validates and classifies it through a touchless or “less touch” process; then makes it available to the right people, processes or devices at the right time, in the right format.
Whether it originates in the form of paper, fax email, SMS, XML or PDF, the time required to understand and decide what to do with the information is drastically shortened – regardless of whether the ultimate destination is a line of business application, content repository, Enterprise Resource Management (ERM) or a Content Resource Management (CRM) system.
Create stronger, lasting customer relationships
In today’s world, customers are sophisticated, connected and empowered. They expect ease-of-use, intuitive self-service and fast response, and they want to engage on their terms, on their device—from anywhere and at any time.
At Platinum partner, Twofold meet these expectations by transforming the First Mile of business—the initial information-intensive interactions an individual has with your organisation—and making them simple, fast and error-free.
Whether it’s onboarding a new customer, processing a claim, admitting a patient, processing a transcript or administering benefits – through automation, the software lowers costs, speed processing times and increases responsiveness. You are then able to provide a higher level of customer service and gain a competitive advantage.