Ready to embrace your digital transformation?

We help your organisation succeed by making it easier for your customers to do business with you

The digital landscape is changing, and your customers’ expectations are changing with them. Whether you need to handle documents at multiple locations, or manage data from email, web, social media or internal systems, Twofold can help your business to become more customer focused and agile by communicating through their preferred channel and from any location.

With our assistance your organisation becomes faster, smarter and more efficient, allowing you to free up resources and get more done.

 

What is Digital Transformation?

By now everyone has heard this term, and businesses around the world are scrambling to modernise, digitise and get ahead of their competitors. But what does Digital Transformation actually mean, and more specifically, what does it mean for you?

For many businesses it will simply mean changing from manual tasks to digitising specific processes, from automating customer on-boarding, accounts payable and inbound communications handling. Other businesses will require more of a holistic approach, with both mailroom equipment and software working together as a complete solution. This is where the expertise of Twofold comes in to make your job a lot easier.

As partners with some of the worlds best providers of Enterprise Content Management and Multichannel Capture solutionsOnBase and Kofax – we are perfectly placed to give you the best fit for your business. When you add in the huge range of mailroom equipment such as folder inserters, letter openers and franking machines, you have the complete inbound and outbound solution ready to digitally transform your organisation.

 

What are the benefits of a digital transformation from Twofold?

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You save money

Why spend money on replacing legacy systems? Our digital transformation solution bridges the gap between legacy systems and digital, allowing both to co-exist in harmony.
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You become more efficient

Our digital transformation solutions enable a consistent delivery of information between frontend and backend systems, both inbound and outbound.
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You don’t fall behind

Those that fail to embrace the transition into digital now may find it harder to do so in the future when they are even further behind.

Call us on 0118 951 9800

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Data Automation

Scan your incoming documents automatically with key information intelligently extracted into searchable databases for immediate availability throughout your organisation.Read More »
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Customer Communication

Customer satisfaction and repeat business is important, and an investment in high quality customer communication is key. Offer your customers a variety of ways to communicate using their chosen channel.Read More »
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Workflow

Your organisation relies on established workflows to keep your business moving and your data processes understood by everyone. Don’t let yours become outdated as your company grows.Read More »
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Enterprise Content Management

Imagine if all of your incoming documents could be automatically scanned, with key data intelligently extracted and stored in a searchable CRM database. This is just a part of what ECM can do for your business.Read More »
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Outbound

Get the most out of your communication handling, optimise your outgoing communications to respond to incoming communications at the same rate they arrive and in the same format – paper or digital.Read More »
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Inbound

Managing your inbound communication is not only appreciated by customers but also expected in an increasingly mobile focussed world. Collect, sort and distribute your incoming communication.Read More »
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Business Intelligence

If your business is looking to improve decision making, reduce costs and maximise efficiency, then an investment in business intelligence is a great way to identify opportunities for improvement.Read More »
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Data Capture

Automated data capture enables you to streamline the identification and distribution of your incoming media, freeing up valuable time and money that could be better invested elsewhere in your organisation.Read More »

Accreditations & Partners