What is Digital Transformation?
By now everyone has heard this term, and businesses around the world are scrambling to modernise, digitise and get ahead of their competitors. But what does Digital Transformation actually mean, and more specifically, what does it mean for you?
This is increasingly being referred to as Business Transformation, and for many businesses it will simply mean changing from manual tasks to digitising specific processes – from transitioning to a paperless office, automating customer on-boarding, invoice automation and inbound communications handling, these processes are often put under the banner of the Digital Mailroom. Other businesses will require more of a holistic approach, with both mailroom equipment and software working together as a complete solution. This is where the expertise of Twofold comes in to make your job a lot easier.
As partners with some of the worlds best providers of Enterprise Content Management and Multichannel Capture solutions – OnBase, DocuWare, and Kofax – we are perfectly placed to give you the best fit for your business. When you add in the huge range of mailroom equipment such as folder inserters, letter openers and franking machines, and devices to allow your staff to work from home such as Lexmark multifunction printers you have the complete inbound and outbound solution ready to digitally transform your organisation.
What are the benefits of a digital transformation from Twofold?
Are you ready for transformation?
Your business needs to stay current as technology progresses, and we tailor your solution exactly to your needs to ensure you’re not left behind.
With a range of document solutions from automation, to physical mailroom equipment, you’ll be able to stay ahead.
Improve the customer journey
We help your organisation succeed by making it easier for your customers to do business with you
The digital landscape is changing, and your customers’ expectations are changing with them. Whether you need a complete Digital Mailroom solution to handle documents at multiple locations, automate financial processes, manage data from email, web, social media or internal systems, Twofold can help your business to become more customer focused and agile by communicating through their preferred channel and from any location. With more focus on data security and auditing your communications, having the ability to record where your data is, and who has access to it is vital for your customers’ peace of mind – and your compliance with GDPR.
With our assistance your organisation becomes more compliant, faster, smarter and more efficient, allowing you to free up resources and get more done.
Take a look at our blog page to get the latest information and keep up to date with industry changes.
Looking to outsource your mail?
Send, track, and automate mail processes from anywhere directly from your desk.
With the ongoing trend for employees working from home, the need for efficient and auditable communications from remote workstations is essential. By outsourcing your mail to a central hub where mail can be delivered either physically or electronically you save the hassle and uncertainty associated with documents being created and sent out. With templated documents, full delivery tracking and automatic workflows it couldn’t be easier. Take a look at our cloud-based document delivery solution to find out more.