Partners and products

Partnering for Smarter Digital Transformation

At Twofold, we work with leading technology providers to help organisations manage information effectively and automate critical business processes. Our partnerships let us deliver proven, enterprise-grade solutions that reduce complexity, improve efficiency, and support long-term digital transformation.

We don’t just supply software. We work closely with our customers to design, implement, and support solutions that fit the way they work.

See Our Partner Solutions

Hyland

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OnBase by Hyland

OnBase by Hyland is a market-leading enterprise content management (ECM) platform that brings documents, data and processes together in one secure system. As an experienced OnBase partner, Twofold helps organisations deploy and optimise OnBase across departments to improve visibility, control and collaboration.

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Hyland Content Innovation Cloud

The Content Innovation Cloud is Hyland's premier platform for enterprise content management. It provides an AI-ready foundation without requiring content migration. It connects and unifies information across all your existing systems, including both Hyland and third-party solutions.

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Why Choose Hyland with Twofold?

Hyland provides a single, reliable source of information, helping teams work efficiently and make better decisions. Twofold adds practical expertise and local support to ensure OnBase is configured around your business processes, not the other way around.

Document Management and Workflow Automation

DocuWare is a flexible, cloud-ready document management platform designed to simplify how organisations store, manage and process information. As an authorised DocuWare partner, Twofold helps businesses move from paper-based and manual processes to a more efficient, digital way of working.

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What DocuWare Delivers

Capture documents from scans, email, mobile with AI-driven IDP for classification and data extraction.
Store and protect in compliant secure digital cabinets accessed via WEB or Mobile Apps.
Automate multi‑step workflows for approvals and task notifications.
Connect with CRM, ERP, Outlook, Teams, and other applications with API and custom object support.

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Why Choose DocuWare with Twofold?

DocuWare is quick to deploy and easy to use, making it ideal for organisations looking to see results fast. Twofold ensures the solution is configured correctly, integrated as needed, and supported long after go live.

Intelligent Automation and AI-Driven Solutions

Tungsten Automation (formerly Kofax) is a global leader in intelligent automation, combining AI, document intelligence, workflow automation and robotic process automation (RPA). Twofold partners with Tungsten Automation to help organisations automate complex, information-heavy processes at scale.

Core Tungsten Automation Offerings:

Document & Workflow Automation

Convert complex documentation into actionable intelligence through automated systems, enabling faster operations, smarter decisions, and greater opportunities for your workforce to excel.

AP & AR Automation

Transform your accounts payable and receivable processes with intelligent automation that accelerates invoice processing, maintains regulatory compliance, and enables more informed decision-making across your organisation.

Print & Workplace Automation

The combined cloud solution brings together secure document management and printing functions on a single platform, allowing today's workforce to be more productive whether working remotely or onsite.

PDF & eSignature

Transform your files with intelligent PDF and digital signature tools that streamline document generation, ensure regulatory compliance, and enable more efficient, secure electronic processes.

Why Choose Tungsten Automation with Twofold?

Tungsten’s technology is powerful and flexible. Twofold ensures it is implemented with a clear focus on outcomes, whether that is faster processing, improved accuracy or better control over complex workflows.

Tailored

We take the time to understand how your organisation operates before recommending or designing a solution. Rather than forcing standard software configurations, we tailor each implementation to support your existing processes, compliance requirements and strategic objectives.

Scalable

Our solutions are designed with long-term growth in mind. Whether you start with a single department or a specific use case, platforms such as OnBase, DocuWare and Tungsten Automation can scale across teams, locations and systems as your needs evolve.

Outcome Driven

Every solution we deliver is built around clear outcomes. We focus on reducing manual effort, improving accuracy, speeding up processes and increasing visibility across your organisation. We ensure automation delivers real, lasting benefits, not just technical change.

Contact Us

Let’s discuss your goals and build the right solution together.

What exactly do we do?

Twofold provide and support physical and digital mailroom solutions to help our 3,000 customers deal with an ever-increasing volume of paper and data.

If you are interested in a career with Twofold and believe you have the right attributes then apply today. Simply submit your CV and a covering letter outlining why you would like to be part of our team to info@twofold.co.uk.

We look forward to hearing from you

Typical benefits of a digital mailroom in banking:

Mortgage document processing
Mortgage document processing
Mortgage document processing
Mortgage document processing
Mortgage document processing

Partners and Products