Improve claims processing and customer satisfaction The insurance industry relies on document management to communicate with customers efficiently. Clients submit claims in a range of methods and formats, and you need to be able to process them all swiftly however they arrive. While PDF files are undeniably the standard for document submission, your customers expect…
The right envelope needs to do more than just fit the contents. Take a read through this quick guide to the envelopes available from Twofold Ltd, and the most common types used for different purposes. For most of us, choosing an envelope probably doesn’t go a lot further than ‘will this letter fit inside?’ or…
Struggling to access workplace documents from your home office? We have the answer – cloud-based document management. Even though working from home has become more normal over the last few years with remote workers logging in from their home office or out on the road, there has still been resistance from businesses and managers to…
What steps can HR managers take to ensure employees are healthy and productive? We are a few weeks into the virus outbreak and the massive impact on businesses large and small is evident – with more challenges being presented to both employers and employees daily. Businesses have had to move fast and learn quickly to…
A lack of preparation for unexpected events can have a major impact on a business in a short space of time Over the last few weeks the news has been dominated by the growing number of people infected with the Coronavirus. Amongst the rumours, misinformation and fear being spread about the virus itself, there have…
Is document management still relevant? Document management is a mature technology and has been around since the 1980s. However, its significance remains high on the business agenda, especially for functional heads who deal with paper-heavy processes. Best examples of these processes are accounts payable, complaints handling, contract management, and HR onboarding. According to recent research…
Why Document Management? A digital document management system is a centralised library of all business documents and transaction. Businesses storing documents in shared drives, local PC’s, non- enterprise cloud-based solutions such as dropbox or worst still as paper archives will all relate to the following challenges : Can’t find documents or waste a lot of…
Is your HRIS holding you back? Human Resource departments cover a whole range of duties, and depending on the size of the business, or industry the priorities for the systems will change. If you were to carry out a quick survey amongst 10 HR Managers asking what an organisation’s human resource information system (HRIS) should…
What does GDPR mean for your HR department? It’s been a year and a half since we were all flooded with warnings about GDPR. The precautionary instructions on how to avoid company busting fines and reputation ruining lawsuits seemed to have quietened but the doubts around gdpr complaint hr processes lingers. While most people within…
What should you know about invoice processing automation? If you’re at the stage of considering a document management system for automation of your invoice processing, you’ll have a list of goals, and a whole lot of questions. It’s best to get these all listed before you make any decisions and of course we are here…