Housing disrepair costs in the millions for landlords Housing Associations, Buildings Management companies and local councils have been targeted by ‘PPI style’ legal firms over the last two years, and the impact of landlords unable to carry out housing repairs during lockdown has only exacerbated the situation. The new legislation (Homes (Fitness for Human Habitation)…
Communicating with customers The Housing management sector has had more than its fair share of challenges over the last few years. The government’s target for Net Zero by 2050 added retrofitting to the list of normal repairs for aging stock – while the last two years of COVID-19 related backlog has meant there has been…
What makes Software user-friendly? User friendly is a term often used in relation to gadgets, software, home appliances …in fact pretty much anything when the product team feel the need to relieve the buyer of any anxiety over information overload. Unfortunately, the overuse of the term has rendered it almost useless, it’s become no more…
COVID Vaccination management for HR When it comes to managing the changing needs of a modern workforce, your HR department is on the frontline. Onboarding new remote workers, arranging travel with ever-changing quarantine rules, and managing documents securely to comply with the latest regulations – these are just a few ways in which HR challenges…
Your company will fail if your workers don’t return to the office … and other myths of remote work Don’t get stuck in the past – or in the office – embrace a new way of working From those first few weeks and months when we all left the office to work from home, uncertain…
Documotive vs DocuWare Were you using Documotive to manage your documents? It’s time to explore a cloud-native solution that fits your requirements from housing repair requests through to invoice processing – rather than a boxed solution that treats all housing associations and property management teams alike, with support to help when you need it. What…
Reasons to join the digital revolution Moving your processes to a more digital, automated process has many advantages, and it would be easy to just accept this without question. At Twofold we are paper and data management specialists, working with businesses to manage processes in the most practical and efficient way. This means that we…
Top Five tenant complaints In recent years it’s become a lot harder for people to get onto the housing ladder, with most young people and couples renting properties. With so many renting there is often the image of the wealthy landlord sitting back while their property simply makes them their money. The reality is not…
Unexpected business successes during the COVID19 lockdown? The year 2020 will go down in history as … pretty awful … and it’s had an impact on everyone from the smallest self-employed business to the biggest multinational companies. It’s unclear when this will change, and it’s very hard to plan ahead, but despite all the doom…
Improve data processes across your organisation How much of your time is spent actually doing your job? I’m not suggesting you spend your day looking out of the window, or scrolling through social media, I mean how much of your time is spent using the data you have? For example, it’s estimated that a typical…
Information management simplified Some businesses can become complacent, and the ‘if it ain’t broke, don’t fix it’ mentality can prevent, or at least delay the adoption of a document management solution. So why is it so important to have one in place? Simply put, a document management system will streamline, simplify, and improve your existing…
Find success with the right strategy Collect, capture, process, and deliver Your business depends upon data, and that data can come in any form, from any channel. Unless you effectively manage that data, your business won’t be able to grow as you struggle to keep on top of an increasing number of documents. You need…
Improve claims processing and customer satisfaction The insurance industry relies on document management to communicate with customers efficiently. Clients submit claims in a range of methods and formats, and you need to be able to process them all swiftly however they arrive. While PDF files are undeniably the standard for document submission, your customers expect…
Struggling to access workplace documents from your home office? We have the answer – cloud-based document management. Even though working from home has become more normal over the last few years with remote workers logging in from their home office or out on the road, there has still been resistance from businesses and managers to…
What steps can HR managers take to ensure employees are healthy and productive? We are a few weeks into the virus outbreak and the massive impact on businesses large and small is evident – with more challenges being presented to both employers and employees daily. Businesses have had to move fast and learn quickly to…
A lack of preparation for unexpected events can have a major impact on a business in a short space of time Over the last few weeks the news has been dominated by the growing number of people infected with the Coronavirus. Amongst the rumours, misinformation and fear being spread about the virus itself, there have…
Is document management still relevant? Document management is a mature technology and has been around since the 1980s. However, its significance remains high on the business agenda, especially for functional heads who deal with paper-heavy processes. Best examples of these processes are accounts payable, complaints handling, contract management, and HR onboarding. According to recent research…
Why Document Management? A digital document management system is a centralised library of all business documents and transaction. Businesses storing documents in shared drives, local PC’s, non- enterprise cloud-based solutions such as dropbox or worst still as paper archives will all relate to the following challenges : Can’t find documents or waste a lot of…
Is your HRIS holding you back? Human Resource departments cover a whole range of duties, and depending on the size of the business, or industry the priorities for the systems will change. If you were to carry out a quick survey amongst 10 HR Managers asking what an organisation’s human resource information system (HRIS) should…
What does GDPR mean for your HR department? It’s been a year and a half since we were all flooded with warnings about GDPR. The precautionary instructions on how to avoid company busting fines and reputation ruining lawsuits seemed to have quietened but the doubts around gdpr complaint hr processes lingers. While most people within…
What should you know about invoice processing automation? If you’re at the stage of considering a document management system for automation of your invoice processing, you’ll have a list of goals, and a whole lot of questions. It’s best to get these all listed before you make any decisions and of course we are here…