Mailroom equipment support and maintenance when you need it
One of our core values is building and maintaining strong relationships with our customers. We do this by providing high levels of service, maintenance and support with prompt response times and minimal disruption to your business.
That is why we have ensured that our customer support team is not only technically excellent (which you would expect) but is sensitive, empathetic and available – which you will not find in many larger organisations where the work is done by a computer with no visible face.
Your support team
Our nationwide service team guarantees we are only a short distance from your site, enabling us to keep response times as quick as possible, meaning that wherever you are based, we are your local repair and maintenance company. When you call our support helpline you speak directly with an experienced member of our team who will immediately be able to help you, often resolving issues in one call.
All of our innovative solutions are fully supported by our nationwide team of qualified support personnel and field engineers, and we offer remote access fixes for many problems, further reducing the time to get your systems fully operational again.