Brexit Bots Adding in virtual staff by using software robots has been proven to improve customer and staff satisfaction, but increasingly organisations are using them to help keep compliant. One area that is very fluid at the moment is all the changes that may occur due to Brexit. For example, why not get a…
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Boost your claims processing solution in 2019 automate capture A few months ago, we talked a bit about the claims process of the future. We described how insurers and insureds might experience the claims process in the 22nd century. How different would it be? And how different should it be? Today we’re taking a slightly different…
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“I love manually indexing invoices and searching for documents”, said no AP specialist, ever automate capture If you’re manually managing your AP content, you know how frustrating it can be to stay on top of the information that flows non-stop into your organisation. Not to mention the risk involved — all it takes is…
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3 Ways OnBase boosts your AP process with Workday Financial Management Workday Financial Management When you have a unified finance and human capital management system like Workday driving your Accounts Payable (AP) processes, you’ve already standardised your data in a central application that is critical to your business. However, there are always other types of content…
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7 Ways to succeed in 2019 Over the last 20 years I have read time and again the analysts’ reports of which technology is going to be the big new thing for the year ahead. Whilst many of these trends have come and gone or crossed their chasm (or fallen to their peril), there are…
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3 Ways a franking machine can improve your business branding Before they even open their mail, your customers — existing and potential — should be able to see who it is from, be assured it is authentic and form a positive opinion of your brand. A franking machine allows you to do all three. When…
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3 ways GDPR is an opportunity for direct mail It might feel like the business world has been huffing and puffing over GDPR (General Data Protection Regulation) forever but since its roll out in May 2018 some interesting opportunities have been revealed — especially for direct mail. Whilst many businesses have developed a GDPR-compliant process…
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Five Reasons Digital Franking Machines are the Future for Business There is something pleasingly traditional about franking machines, which have been around since 1884, but the digital age has brought these stalwarts of the mailroom bang up to date. If businesses don’t want to miss out on substantial cost savings and performance perks, they should…
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The Grimm fairy tale of the shoemaker and the robotic elves Unless you have been living in a hole in the ground, you simply can’t have avoided all the hype surrounding the onward march of Robots gunning for your jobs. Just like robots are now prevalent in manufacturing, a new breed of software robot can…
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10 Benefits of mailmark Franking Introduced by Royal Mail in 2014, Mailmark is the new generation of franking mark that replaces the traditional ‘town and crown’ die with a faster, more efficient and machine-readable 2D barcode. You will need a Mailmark-enabled franking machine to get on board, but is it worth the investment when the old…
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The Accounts Payable Association Annual Conference 2018 – The Rise of the Robots Having spent nearly 30 years in the Accounts Payable industry, it was great to attend the second annual conference to meet all the AP Ninjas (their term!) and see just what is going on. It was fascinating to see a room of over…
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Team Twofold … Muddy Mayhem charity event 7th October 2018 Twofold Team Donation page Those of you who follow Twofold closely (that is everyone right!), will know that this weekend we entered ourselves for the Muddy Mayhem challenge in aid of CLIC Sargent, a fantastic Charity that helps young people and their families during…
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Not just RPA … this is RPA on steroids From Siri and Alexa, to customer-service chatbots and stock-trading Forex robots, artificial intelligence (AI) has fundamentally changed many aspects of the way we work. Data capture is no exception. Automated data capture technology already increases workplace efficiency and decreases business costs. “Intelligent” capture is even more…
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Signs Your Claims Processes Need to change….FAST For the past several years, the path to success for insurers has been plagued with obstacles and hazards – some obvious and others unseen. Ever changing policyholder and industry demands combined with increased regulatory oversight, fierce competition and an uncertain economic outlook have crippled many insurers. These pressures…
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Which Robotic Automation Platform is best? Perhaps the number one question I get asked is; “which platform should we choose for our automation needs?” Now, those of you that know me, will no doubt expect me to immediately name a vendor or technology, but that isn’t what I feel is the right answer to this…
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What’s been going on in the Twofold office? Over the last couple of months we’ve had builders hard at work on the ground floor of the Twofold Head Office, with the admin team gaining mountaineering skills in their quest to get parts and supplies out of the building, and the engineers climbing over plasterboard in…
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Effectively managing information drives profitability and transforms customer experience. Information is at the core of every insurance process, and for many years insurance companies have been focused solely on managing the data they need to make underwriting decisions. However, by concentrating only on data management, insurers have neglected to advance their business processes. Manual, labour-intensive…
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Enterprise software – Buy or Build? Traditional IT departments are having a very tough time at the moment, and in many companies, the level of satisfaction in IT is at an all time low. One of the problems is that for years, business process owners have had to go through the rigmarole of working with…
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The Outlook is good In my last article I ranted on about how easy-of-use was one of the most critical aspects involved when choosing software, but often all RFQs give is a cursory mention or couple of marks. For me, the fact that the software can be used by the users is kind of the point,…
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Flip a coin to choose which software to buy Study after study shows us that the chances of getting value from your document management system is 50/50. That’s right 50% of people get it right, and 50% choose the wrong solution. Now, if you have just spent a King’s ransom deploying, coding and rolling out…
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Why OnBase is Leg-Mecc-Tric! Every year, I wait with bated breath for the latest version of Onbase. Like a seven-year-old on Christmas Eve, I am expecting to receive more presents that I can possibly cope with, and maybe this year it will also be a new bike as well? OK, apart from a bit of oversharing…
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Has your No.1 priority changed? Part One Have your business priorities changed in 2018? In a recent survey of IT executives conducted by a very well known global consulting firm, the top priority cited by nearly a quarter of over 2,000 leading executives is growth. This was followed shortly by business transformation or digital transformation.…
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Imagine your whole accounts team being replaced by robots! Does this fill you full of dread or delight? Ironically, when you chat about this in a company, it is often the accounts team themselves that say that this would be great news, whilst other departments feign mock horror. Most people then joke that you couldn’t…
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CLIC Sargent visit Twofold Ltd 10th May 2018 I was delighted to be asked to speak at the kick off of our relationship with CLIC Sargent. As I explained to our team, my family has been devastated by cancer. Over a period of five years I lost a father-in-law, a mother-in-law, and my own…
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The spreadsheet has run accounting departments for 50 years and seen off ERPs, accounting systems and paper. The real beauty of the spreadsheet is that it is authored, updated, changed and published by us. We don’t need IT or an external consultant we just open up a fresh page and have 1,048,576 rows and 16,384…
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Are your Accounting Processes out of date? Over the years I have worked with many accounting professionals with ICAEW, ACCA and CIMA qualifications, and I have discovered the following trends with regards to their accounting processes. Majority of firms are here Robotic Process Automation and Artificial intelligence is sweeping through accounts departments…
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An 8 Point Guide to deciding which processes to give to your robot So many organisations are looking at, or have started to implement Robotic Process Automation, but not all robots are created equal, and not all processes are ideal to be replaced. So how do you know which tools to use, and what processes…
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Understanding the risks – the four key areas Many of our Twofold customers ask us how we can help them meet their GDPR requirements. The good news is that the same set of solutions that you use to make your processes more efficient can also be used to help you meet the regulations. First…
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How do your business priorities stack up to the top 5? As every organisation prepares to be replaced by another division of Amazon, it is traditional in January to look ahead to see what trends will be impacting your business and where you should focus your strategy this year. As I look to the key…
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Is your company past its sell by date? Over the last few decades I have had the privilege of seeing and working with some phenominal companies. As a supplier or customer, you just know when a business is destined for greatness. You feel the passion dripping from every employee on a shared mission to…
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Looking for the perfect employee? Try this candidate, they are happy to work 24 by 7 for 365 days a year without holiday or lunch breaks. They are particularly skilled in capturing information and placing it into the correct back end system.
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Issac Asimov formulated the 3 laws which governed robots and the very first said that a Robot must not harm a human. But he didn’t say anything about it taking our jobs!
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This year the LEGALEX show was held on the 28th and 29th of March, and Twofold were there answering one simple question….
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