Not just RPA….this is RPA on steroids

Not just RPA … this is RPA on steroids From Siri and Alexa, to customer-service chatbots and stock-trading Forex robots, artificial intelligence (AI) has fundamentally changed many aspects of the way we work. Data capture is no exception. Automated data capture technology already increases workplace efficiency and decreases business costs. “Intelligent” capture is even more…

signs your claims processes need to change

Signs your claims processes need to change….FAST

Signs Your Claims Processes Need to change….FAST For the past several years, the path to success for insurers has been plagued with obstacles and hazards – some obvious and others unseen. Ever changing policyholder and industry demands combined with increased regulatory oversight, fierce competition and an uncertain economic outlook have crippled many insurers. These pressures…

Competitive differentiation through innovation

Effectively managing information drives profitability and transforms customer experience. Information is at the core of every insurance process, and for many years insurance companies have been focused solely on managing the data they need to make underwriting decisions. However, by concentrating only on data management, insurers have neglected to advance their business processes. Manual, labour-intensive…

The Outlook is good

The Outlook is good In my last article I ranted on about how easy-of-use was one of the most critical aspects involved when choosing software, but often all RFQs give is a cursory mention or couple of marks. For me, the fact that the software can be used by the users is kind of the point,…

Why OnBase is Leg-Mecc-Tric!

Why OnBase is Leg-Mecc-Tric! Every year, I wait with bated breath for the latest version of Onbase. Like a seven-year-old on Christmas Eve, I am expecting to receive more presents that I can possibly cope with, and maybe this year it will also be a new bike as well? OK, apart from a bit of oversharing…