Interested in working for Twofold Ltd?

As a nationwide business, Twofold’s growth and success depends on the capabilities, skills and dedication of the people it employs

Our businesses is constantly evolving to meet our customers’ needs, and this means staying ahead of the competition in terms of innovation, technology, and business sense.

We train and develop the skills of our employees in these areas to maintain this competitive advantage so that both employee and the company benefits.

Find out more about a career at Twofold Ltd, call on

0118 951 9800

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Current vacancies at Twofold Ltd

Internal sales representative

We are looking for an enthusiastic Internal sales representative to contribute in generating sales for our company based at our head office in Reading. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

A candidate who has the following skill set:

  • Experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Full PC literacy on Microsoft software packages
  • Excellent Administration skills with a keen eye for detail
  • Good numeracy and literacy skills
  • Provide effective oral and written communication
  • Ability to problem solve and take ownership of calls
  • Problem solving skills and ability to think outside the box
  • Polite and confident manner
  • Professional, hardworking, and reliable
  • Ability to work independently


The role will include the following:

  • Contact potential or existing customers to inform them about a range product or services using open questions
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Continually review and update contract database as required including adding new contacts and accounts


Benefits include:

  • Free Parking,
  • Company Pension scheme
  • 24 days holiday per annum
  • Modern facilities for lunchbreaks
  • Close to river and town centre
  • Social company

If you feel you have something to offer, please get in touch and send in your CV.


What exactly do we do?

Twofold provide and support physical and digital mailroom solutions to help our 3,000 customers deal with an ever increasing volume of paper and data.

We provide and support these solutions through two channels:

  • Twofold mailroom equipment
    Provide and support physical hardware products including franking machines, folder inserters, letter openers, envelopes and consumables.
  • Twofold Software solutions
    Implement and support digital software solutions including scanning, data capture, data extraction, databases and workflow.

Why work for Twofold Ltd?

Working for Twofold will challenge you, excite you, and develop you – both as an individual and as a team player.

Most importantly, we appreciate the fact that life is not all about work, which is why we ensure that having fun is as much as a priority for our employees as growing the business.


What personal benefits do Twofold Ltd employees enjoy?

  • Continuous career development including relevant training
  • 24 days holiday per annum
  • Option to join a group personal pension with employer contributions
  • Option to purchase company shares
  • Free life assurance & long-term sickness benefit covering 2/3rds of salary until retirement

In short, we’re a good place to work and we take care of our employees!

What it is like to work for Twofold Ltd?

Although we’re pretty relaxed about a lot of things, we’re really serious about finding incredible, motivated people, with great attitude, ethics, passion and personality.

Our office dress code is smart casual and we organise regular events, such as ‘Team Lunches’ and ‘Team Days’.

This has previously included; a day at Newbury racecourse, a wine tasting course at Vinopolis in London, sailing on a Thames barge, RIB’s in the Solent and punting on the Thames in Oxford.

We like to be in on time and we often get to leave a bit early on Friday after a great week of orders!


Like the sound of working for Twofold Ltd?

If you are interested in a career with Twofold and believe you have the right attributes then apply today. Simply submit your CV and a covering letter outlining why you would like to be part of our team to

We look forward to hearing from you.

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