Automatically fold and insert documents to post Top Five Ways a Folder Inserter will make life easier Your customers expect the best, and if you can’t provide the service they demand, they will go elsewhere. In this competitive environment the pressure to deliver a great customer experience can be overwhelming. One area where you can…
Hybrid mail – the solution for remote workers ‘Are you back in the office yet, or still working from home?’ How many times have you been asked that over the last six months? The same questions are still being asked at the start of Zoom and Teams Meetings across the country – if not the…
Lease your mailroom equipment The last 18 months have made us all aware of how quickly businesses have had to adapt to change, but this has simply accelerated a trend for technology leading progress. The need to keep up with that technology with the latest equipment can be a strain on businesses of all sizes.…
Audit your existing mailroom to uncover huge savings Your mailroom is the heart of the communication with your customers, with inbound and outbound mail flowing constantly – keeping that relationship alive. In an era where modern technology means they expect swift responses, how you manage that mailroom is vital to your business. Both incoming and…
Online franking and delivery of your business mail We all love a bit of DIY. Roll up the sleeves, have a go, and stand back to admire your hard work – and that philosophy is fine if you’re talking about changing the oil in your car or putting up some shelves – but if you…
What you need to know about export and import charges Even though the UK decided to leave the EU in the 2016 referendum, the last four years have been full of confusion and debate about what this actually means. From changes to industry regulations, movement of people, tax and customs charges, and holiday visas, the…
Tim’s Top Ten Rundown for a successful Digital Mailroom in 2021 Be the customer – and have joined-up thinking Review the market – and see what your peers are doing Review the technologies – to see the art of the possible Review your back end – Seriously! Review your people – Happy staff, happy customers…
What is a Digital Mailroom? a) One application of an intelligent automation platform that allows you to create a strategy and journey towards delighting your customers, by becoming hyper-efficient, compliant, and in control of any channel of communication paper, email, web, and mobile app. b) Outsourcing your post so you don’t have to deal with…
How do you manage your incoming documents? A leading global analyst said last week that 77% of companies still rely on paper-based processes. The other 23% still receive documents via email and uploads to a website, and out of all these documents, it is estimated that up to 70% of them are in a semi…
The 5 myths of a digital mailroom There are many myths around the digital mailroom, and in our conversations with customers who are considering the move, we have gained a good insight into those doubts. Here is a quick rundown of five of the myths that might prevent you from taking advantage of the digital…
How do X-ray machines help protect you and your property? We all know that X-rays let us see through materials to view the contents of a bag, or even into the body, but here we have a few facts about x-rays to understand exactly how they came about, what they are, and how they work.…
The right envelope needs to do more than just fit the contents. Take a read through this quick guide to the envelopes available from Twofold Ltd, and the most common types used for different purposes. For most of us, choosing an envelope probably doesn’t go a lot further than ‘will this letter fit inside?’ or…
What are the benefits of a folder inserter? At one time, filling envelopes was a job done entirely by hand, with temporary staff employed to stuff and seal mail at times when volumes are high. This is obviously not ideal, as human error is more likely, and there may be sensitive confidential documents being handled.…
Should you buy or rent your franking machine? If you’re posting mail regularly, even if it’s a few items a day, you’ve probably looked into franked mail to save you money. If you’ve been sending mail with stamps, or queued up in line at the post office, possibly over several trips a day, you’ll know…
Your envelopes are important! You see envelopes every day – whether on your desk at work or doormat at home, not to mention the post you send out yourself. At Twofold we sell around 20 million envelopes a year and provide businesses with mailroom equipment such as folder inserters and franking machines to speed up…
3 Reasons Direct Mail Is Here To Stay In recent history, direct mail largely got lumbered with the dull stuff — documents and information — with younger, sprightlier email marketing landing the creative, fun campaigns. But times are changing. The ever-present uncertainty surrounding GDPR (General Data Protection Regulation) means that despite the steep learning…
3 Ways a franking machine can improve your business branding Before they even open their mail, your customers — existing and potential — should be able to see who it is from, be assured it is authentic and form a positive opinion of your brand. A franking machine allows you to do all three. When…
3 ways GDPR is an opportunity for direct mail It might feel like the business world has been huffing and puffing over GDPR (General Data Protection Regulation) forever but since its roll out in May 2018 some interesting opportunities have been revealed — especially for direct mail. Whilst many businesses have developed a GDPR-compliant process…
Five Reasons Digital Franking Machines are the Future for Business There is something pleasingly traditional about franking machines, which have been around since 1884, but the digital age has brought these stalwarts of the mailroom bang up to date. If businesses don’t want to miss out on substantial cost savings and performance perks, they should…
10 Benefits of mailmark Franking Introduced by Royal Mail in 2014, Mailmark is the new generation of franking mark that replaces the traditional ‘town and crown’ die with a faster, more efficient and machine-readable 2D barcode. You will need a Mailmark-enabled franking machine to get on board, but is it worth the investment when the old…
Understanding the risks – the four key areas Many of our Twofold customers ask us how we can help them meet their GDPR requirements. The good news is that the same set of solutions that you use to make your processes more efficient can also be used to help you meet the regulations. First…
This year the LEGALEX show was held on the 28th and 29th of March, and Twofold were there answering one simple question….