Workflow data management solutions

Is your workflow outdated and inefficient?

Like many organisations you probably rely on established workflows to keep your business moving and your data processes understood by everyone. Real world examples can include hospitals where the accuracy of workflow processes related to patient care can literally mean the difference between life and death.

Unfortunately over time even the most efficient of workflows can become outdated, especially during periods of change or upheaval within an organisation.

Whether your organisation needs Enterprise Content Management, Kofax KTA, workflow, or robotic process automation, Twofold provides a holistic and thorough approach to your business, be it departmental or enterprise wide.


Workflow Solutions Available

ECM with Onbase by Hyland

Improving workflows is a key component of our ECM offering, this includes OnBase, which allows you to capture, route, manage, share and archive large volumes of data with ease.

OnBase, is a transactional content management and electronic document routing system that enables organisations to process work faster and more efficiently.



DocuWare delivers document management and workflow automation software that enables you to digitise and optimise the processes that power the core of your business. Ideal for either large enterprise or smaller businesses with easy to use and set up and deployed on premises or cloud based for complete flexibility.



Kofax TotalAgility or KTA is a Business Process Management (BPM) suite with the power to optimise your workflow via a combination of process design, execution, monitoring and optimisation.


Industry case studies

Want to see examples of how workflow optimisation has helped other organisations? Visit our Industry case studies page for some real world examples.

Call us on 0118 951 9800

What are the benefits of improving your workflow?


You save money

Employees can be freed up from low value tasks, resulting in a leaner or better placed workforce.

You become more flexible

You are able to react to change quickly and adapt your workflows accordingly in real time.

You become more consistent

Helping you to meet deadlines, build your reputation and reduce risks.

Everyone becomes accountable

Employee performance and security can be monitored and audited via detailed logging.

Data Automation

Scan your incoming documents automatically with key information intelligently extracted into searchable databases for immediate availability throughout your organisation.

Customer Communication

Customer satisfaction and repeat business is important, and an investment in high quality customer communication is key. Offer your customers a variety of ways to communicate using their chosen channel.


Your organisation relies on established workflows to keep your business moving and your data processes understood by everyone. Don’t let yours become outdated as your company grows.

Enterprise Content Management

Imagine if all of your incoming documents could be automatically scanned, with key data intelligently extracted and stored in a searchable CRM database. This is just a part of what ECM can do for your business.


Get the most out of your communication handling, optimise your outgoing communications to respond to incoming communications at the same rate they arrive and in the same format – paper or digital.


Managing your inbound communication is not only appreciated by customers but also expected in an increasingly mobile focussed world. Collect, sort and distribute your incoming communication.

Business Intelligence

If your business is looking to improve decision making, reduce costs and maximise efficiency, then an investment in business intelligence is a great way to identify opportunities for improvement.

Data Capture

Automated data capture enables you to streamline the identification and distribution of your incoming media, freeing up valuable time and money that could be better invested elsewhere in your organisation.

Accreditations & Partners