Email has become a powerful and essential tool in the everyday running of your business, but with multiple users, and locations it can become an uncontrolled sprawl – leading to problems with storage of emails, and possible legal issues. Email archive stores one definitive version of the email in a single repository – enabling it to be pulled up in seconds – with the peace of mind that it is the correct information.
Integration for leading email applications such as Outlook or Notes allows users to interact with business content and Workflow processes through their familiar mail interface. This integration provides users with multiple methods for importing e-mails and any associated attachments as documents, including drag-and-drop to a folder with automatic indexing using mail message field mappings. Users can also retrieve documents directly, perform workflow tasks, increasing adoption and reducing training costs.
Manage your email attachments, regardless of primary interface
Integration for e-mail clients links the message to the business process transaction and eliminates storage redundancies. A single copy of an e-mail and attachment is managed in OnBase and immediately made available to any OnBase user, regardless of their primary interface. In addition, from the familiar Microsoft Outlook interface, users are able to interact directly with OnBase Document Retrieval and Workflow, providing access to standard OnBase functionality, as needed by the user.
Easy to deploy, easy to use
You won’t be limited by quotas and you’ll be able to find emails quickly without sifting through endless folders. Administrators will find the Exchange Server running more smoothly, and easier to optimise. Most users will not even need training and will immediately help themselves to the information and decisions they need to make.
Twofold believes you need to see this functionality to believe just how game changing this makes processing transactions, so give us a call and we can come in to see you – and show you how you can start optimising your applications.