Business Process Intelligence and Analytics

Leverage the Power of Your Information

Business process intelligence helps your organisation to identify bottlenecks and improve operational efficiency with real time data and reporting. You’ll gain the accurate information you need to find insights to which work items exist, who’s doing the work, how long it takes work to be completed, what the average wait time is and where the bottlenecks are.

Kofax business intelligence and analytics products take the value of information to a higher level, by delivering advanced functionality while making your work faster, easier, and more cost effective. These process-aware solutions eliminate the cost and complexity of conventional business intelligence and analytics products while delivering advanced functionality for maximised operational performance and improved decision-making.

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Kofax Analytics for Capture

Kofax Analytics for Capture™ provides optimised out-of-the-box dashboards for measuring the document processing performance, efficiency and productivity of your capture system. It delivers interactive views of system and user performance and productivity metrics to maximise up time and responsiveness, as well as to identify workflow exceptions and gaps that require attention.


Kofax Insight

Kofax Insight™ features rapid, no-coding development of near real-time reporting and dashboard applications. It provides real-time, extremely low latency process and data analytics, visualisation and ETL (extract, transform, load) capabilities for data and process analytics. Integrate real-time event monitoring and process optimisation with powerful business intelligence and analytic solutions.



TotalAgility is an integrated Business Process Management (BPM) suite delivering process design, execution, monitoring and optimisation. All functionality is accessible seamlessly across all environments providing a world class tool for managing your complete business processes.

What are the benefits of Business Intelligence?

enterprise content services from Twofold Ltd

Control Your Operations

Gain the transparency, visibility and control to observe, adapt and react to operational patterns across departments using real-world data.

Effortless Reporting

Leverage real data and easy to read reports to demonstrate how, when and where document processing workflows are compliant.
Financial Close automation software

Demonstrable Return On Investment

Near real-time cost metrics and productivity reporting provides quantification of a capture solution’s ROI, right at your fingertips.
Control risk with Twofold Ltd

Avoid risk, contain costs and delight customers

Make accurate forecasts and estimates for how system improvements can potentially improve overall operational performance.
Business process automation from Twofold Ltd

Discover and Resolve Business Processing Issues

With rapid detective clicks, identify any bottlenecks or other issues in information intensive business processes.
Data insights from with business intelligence from Twofold Ltd

Gain Critical Insight Into All Aspects of Business Processes

Uncover real-time trends including performance, accuracy, and costs of business processes to make timely decisions and improvements.

Digital Transformation

In an increasingly digital world led by online giants like Amazon and Google, many businesses are looking to embrace a move into digital. Thankfully there are a range of digital transformation solutions from Twofold that can help ease this transition and saving you time and money.

Digital Mailroom

A digital mailroom from Twofold can be deployed to solve a single department’s problem or to revolutionise your whole organisation. We deliver world-class solutions to reduce your costs, keep you compliant, improve customer service and increase efficiency.

Outbound Document Management

With ODM you can manage outbound communication with customers, enabling you to quickly and simply create personalised communication. You’ll be able to simplify and centralise the preparation of all your customer communications for your folder inserters.

Document Scanning

The latest in scanning technology and functionality enables you to do so much more than just capture an image. Documents can be automatically identified, scanned or digitised, then passed back through as an electronic document to follow the same route as an email, fax or e-form.


Our technology is designed to work in a way that works with your business. Some of our customers buy the platform to deploy department by department, others choose to solve one problem at a time knowing the technology will grow into a strategic solution that fits their IT architecture.

ECM - OnBase and DocuWare

ECM is an umbrella term that typically encompasses various technologies. Whatever format your business takes, from paper documents to electronic data streams, our Content Services solutions can capture it all, making it available from one central place.

Kofax Total Agility

As a Platinum partner of Kofax, Twofold have invested in the skills required to implement and support your Kofax environment. TotalAgility is easy-to-use for modelling, design, analysis, simulation and testing of processes.

Kofax RPA

Kapow is the world’s leading data acquisition and integration software solution, unique in its ability to give business users the ability to build a suite of applications without any scripting or programming skills.

Business Intelligence

If your business is looking to improve decision making, reduce costs and maximise efficiency, then an investment in business intelligence is a great way to identify opportunities for improvement.


Become efficient from first contact with your customers. Connect across all devices with intelligent eForms to provide fast service transformation with flexible integration.


Whether your software is run locally or deployed in the cloud, Twofold has the ability to link to over 500 back end applications either with certified connectors, standard interface methodologies.

Kofax - Multi Channel Capture

Kofax delivers powerful, production level capture of documents and data from virtually any source, for example – scanners, mobile devices, websites, multi-function devices, e-mail, fax, web service, or folders.

SignDoc™ e-Signature

Leading organisations in banking, insurance, retail and many other industries worldwide now use SignDoc®. Reduce your operational costs, speed time to closure, improve customer satisfaction, stay compliant and operate securely.

Accreditations & Partners